Siebel Medical Handheld Guide > Using Siebel Medical Handheld > Managing Accounts in Siebel Medical Handheld >

Associating Activities with Accounts in Medical Handheld


An activity is a task or event that is generally, but not always, performed for a contact, account, or opportunity. You will likely have many meetings, calls, presentations, and other activities surrounding an account.

Activities provide a place to enter and track this information. If the activity entered has a time associated with it, it will appear on the Activities and Calendar screens.

To associate activities with accounts

  1. Navigate to the Accounts screen.
  2. In the My Accounts list, select the account with which the activity will be associated.
  3. From the Show drop-down list, select Activities.
  4. In the Account Activities view, tap the Activities list to select it, and then tap the New Record button.
  5. In the new row, complete the necessary fields.

    The Type field defaults to Other. The fields are described in the following table:

    Field
    Comments

    Type

    A required field. From the drop-down list, choose an activity type, such as Call or Maintenance.

    Description

    Enter a description of the activity, such as Hospital Visit or Quarterly Maintenance.

    Status

    Enter the status of the activity, such as In Progress or Unscheduled.

    Priority

    Enter a value from 1 to 4, with 1 representing the highest priority.

    Due

    Enter a date for the activity to be completed.

  6. Tap the default activity Type hyperlink to display the Activities screen's More Info view.
  7. In the More Info form, add and edit details about the activity.

    For more information, see Creating Activities in Medical Handheld.

Siebel Medical Handheld Guide