Siebel Service Handheld Guide > Application Administration >

Obtaining Error Details from Siebel Handheld Synchronization Sessions

This view allows you to obtain details of sync errors that occur during individual sync sessions.

NOTE:  Auditing needs to be enabled to collect data in this view. For more information, see Applications Administration Guide

To obtain synchronization error details

1. From the application-level menu, select Navigate > Site Map > Administration-Mobile > Conflict Administration.

   The Transactions screen appears.

2. In the Transactions screen, select the appropriate record, and then click the Error Details view tab.
3. In the Error Details list, select or query for the desired record.