Siebel Service Handheld Guide > Application Administration >

Acting Upon Synchronization Errors in Siebel Handheld

Upon reviewing a synchronization error, you can act upon it by performing one of three different actions.

To act upon handheld sync transaction errors

1. From the application-level menu, select Navigate > Site Map > Administration-Mobile > Conflict Administration.

   The Transactions list appears. The transaction buttons are described in the following table:

   Action	Result
   Reapply	Reapplies the selected transaction with values listed in the view (or Field Value view).
   Export	Exports the content of the transaction into a text file.
   Ignore	Accepts the current status and does not act upon the error.

2. Click either Reapply, Export, or Ignore depending on your needs.

   The Products list appears.

   The following table defines some of the fields in the Products list.

   Field	Comments
   Name	Enter the name of the product. The record becomes a hyperlink, which, when clicked, navigates the user to a detail view of the product.
   Part Number	Enter a part number for the product.
   Type	Choose, from a drop-down list, a type category for the product.
   Description	Enter a text description of the product.
   Product Line	Click the select button to select a product line from the Product Lines pop-up list.
   Parent	Click the select button to chose a parent product to which this product record will belong.
   Vendor	Click the select button and choose a vendor name from the Pick Vendor pop-up list.
   UoM	Unit of Measure. Pick a value for the number of units in a case to allow easier stock taking and ordering.

3. Click the Accounts Administration link on the link bar.