Siebel Life Sciences Guide > Investigating Adverse Events and Complaints >
Creating Product Issue Activity Templates
Product issue activity templates are used to create a standard set of activities that the quality manager and other employees do to investigate product issues. This task is a step in Process of Adverse Events and Complaints Investigation. To create a product issue activity template
- Navigate to the Data Administration screen > Activity Templates view.
- In the Activity Templates list, create a new record and complete the necessary fields.
- Set the Type field to Product Issue.
- Leave these fields blank: Sales Stage, Sales Method, Protocol Title; they do not apply to product issue activities.
- Associate individual activities with the template, as described in Applications Administration Guide.
NOTE: Lead times for product issue activities are defined as the amount of time between the start date for an activity plan and the date that the selected activity should start.
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