Siebel Marketing Installation and Administration Guide > Upgrade Guidelines for Siebel Marketing >
Requirements for Upgrading to Siebel Marketing 7.7 With Analytics
For installation and detailed upgrade instructions, see Siebel Analytics Installation and Configuration Guide, version 7.7.1 or later.
Before beginning the install, be sure to back up the files that you may want later, including the following:
Verify Database Client
Make sure you have the correct database client on the Analytics Server machine and the Siebel Server machine and that you have applied all the latest fixpacks. For a list of supported database clients, see System Requirements and Supported Platforms on Siebel SupportWeb.