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Object Types Reference > Siebel Object Types > Workflow Policy Program (H)Siebel Object Types > Workflow Policy Program Provides the name and type of a workflow policy program or action that can be initiated in response to the conditions of policies being met. The names of the defined Workflow Policy Program object definitions appear in the drop-down list of the Actions Applet field in the Workflow Policy Detail view. There are four types of responses available: Send Email, Send Page, Run External Program, and Database Operation. There are also predefined workflow policy programs that have all the variables set except for the message text. PropertiesVariables in MessagesVariables can be used in the messages to make the content more specific. For example, a message can state "The [SR] from [Account] has a severity level [Value] and has been open for 2 hours." Using an SQL statement, you can fill in each of the variables with specific data to make the message more meaningful. This method also allows you to use the same message for more than one policy. See Also |
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