Siebel Order Management Guide > Working with Orders >

Accessing An Existing Order


An end user can access an existing order from most of the same places the user can create an order.

To access an existing order

  1. Navigate to one of the following screens:
    • Orders > All Sales Orders
    • Accounts > All Accounts
    • Service Requests > All Service Requests
    • Contacts > All Contacts
    • Agreements > All Agreements
  2. If necessary, in the main screen you are working with, click the Orders view tab.
  3. In the Orders list, drill down on the order number.

    The Line Items list and Totals subview appear, displaying details of the order.

  4. The end user can now continue to work with the order.
Siebel Order Management Guide