Siebel Order Management Guide Addendum for Industry Applications > Customer Use of Order Management >

Entering Shipping Information (End User)

If an order contains items that are to be shipped, eSales verifies that a complete shipping address exists. If not, the user must enter shipping information.

To enter shipping information

1. In Shipping Information, click Edit Shipping Details.
2. Select the recipient and shipping method, and then click Save.
3. Click the record's edit button to edit the address.
4. In the Select Shipping Address form, edit the address and click Save.
5. To create a new shipping address, click Add, fill out the address form, and click Save.
6. In the Select Shipping Address form, click Save.

   The Payment Method view appears.