This guide provides added information about administering:

  • Siebel Agent Portal
  • Siebel PRM for Finance
  • Siebel Healthcare Provider Portal
  • Siebel Service Provider Portal
  • Siebel Group Portal
  • Siebel PRM for Communications, Media, and Energy
  • Siebel PRM for Apparel and Footwear
  • Siebel PRM for Consumer Goods
  • Siebel Cross-Industry PRM

It must be used with Siebel Partner Relationship Management Administration Guide.

This book will be useful primarily to people whose titles or job descriptions match one of the following:

Siebel Application
Administrators

Persons responsible for planning, setting up, and maintaining Siebel applications.

Channel Operations
Managers

Persons responsible for planning and setting up partner operations.

Channel Managers

Persons responsible for managing the relationships with partners and supervising daily partner operations.

Channel Marketing
Managers

Persons responsible for defining and executing the marketing strategy to and through partners.

Channel Executives

Persons responsible for defining the overall strategy for the partner organization.

Siebel Partner Relationship Management Administration Guide Addendum for Industry Applications