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Tuning the Siebel Server for All UNIX Platforms

For all Siebel Server machines running on supported UNIX platforms, setting the environment variables described in this section can help you manage your server resources appropriately and stay within appropriate CPU-usage limits.

Environment Variable for Siebel Assert Creation

For Siebel Server machines or Web server machines, the environment variable SIEBEL_ASSERT_MODE determines whether assert files are created. With the default setting of 0, the creation of assert files is disabled, which conserves disk space and improves performance.

This variable should be set to a non-zero value only if you are performing system diagnostics, and it should only be set in consultation with Siebel Technical Services.

For more information about this variable, see System Monitoring and Diagnostics Guide for Siebel eBusiness Applications.

Environment Variable for Operating System Resource Limits

Set the environment variable SIEBEL_OSD_MAXLIMITS using one of the following methods (define the variable in the applicable profile for the Siebel Server):

• C Shell:

  setenv SIEBEL_OSD_MAXLIMITS 1

• Korn Shell or Bourne Shell:

  SIEBEL_OSD_MAXLIMITS=1;export SIEBEL_OSD_MAXLIMITS

Setting this variable to 1 specifies that operating system maximum values for resources will apply. Such resources may include coredumpsize, cputime, filesize, descriptors, maxmemory, and others.

Environment Variable for Operating System Latches

If the total number of tasks on the Siebel Server is greater than 500, you should set the environment variables described here in order to manage these loads. SIEBEL_OSD_NLATCH controls named latches and SIEBEL_OSD_LATCH controls unnamed latches. Latches, which are similar to mutexes (mutual exclusion objects), are used for communication between processes.

If SIEBEL_OSD_NLATCH and SIEBEL_OSD_LATCH are not defined, the values are 5000 and 1000, respectively. If these values are sufficient or the total number of tasks on the Siebel Server is less than 500, you do not need to set these variables.

NOTE:  Before changing these variables, stop the Siebel Server using the stop_server command, then run the cleansync utility. For more information about this utility, see Siebel SupportWeb.

Set SIEBEL_OSD_NLATCH and SIEBEL_OSD_LATCH on the Siebel Server machine based on the following formulas (define the variables in the applicable profile for the Siebel Server):

• SIEBEL_OSD_NLATCH = 7 * (cumulative MaxTasks for all components) + 1000
• SIEBEL_OSD_LATCH = 1.2 * (cumulative MaxTasks for all components)

Assume, for example, that you have enabled two multithreaded server components on the same Siebel Server: SCCObjMgr_enu and WfProcMgr. For SCCObjMgr_enu, MaxTasks = 500 and, for WfProcMgr, MaxTasks = 100. In this example, parameter values should be as follows:

• SIEBEL_OSD_NLATCH = 5200 = 7 * [500 + 100] + 1000
• SIEBEL_OSD_LATCH = 720 = 1.2 * [500 + 100]