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About Siebel Workflow

Siebel Workflow is an interactive software tool that automates business processes.

Workflow processes are designed and administered using the Business Process Designer, a graphical user interface provided through Siebel Tools. Designing, planning, creating, and testing individual workflow processes using the Business Process Designer are described in detail in Siebel Business Process Designer Administration Guide.

Workflow Policies and Workflow Processes are two components of Siebel Workflow that are designed and created when automating a business process. These components are defined as follows:

  • Workflow Processes. The representation of a business process. A workflow process comprises one or more steps that indicate when a business process starts and ends and includes information about individual activities within the business process.
  • Workflow Policies. A systematic expression of a business rule. A workflow policy contains one or more policy conditions and one or more policy actions. If all the policy conditions for a workflow policy are true, then the policy action occurs when all the policy conditions are met. A workflow policy is contained by one workflow policy group and is related to one workflow policy object. A workflow policy contains additional properties that govern its behavior.
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