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Additional Siebel-Actuate Reporting Information

This section covers various additional information that pertains to reporting in Siebel applications.

About the Actuate e.Report Designer Professional and Siebel Tools Installation

Note the following points about software installation:

• Actuate e.Report Designer Professional is installed on a Windows client PC from the Siebel Windows client DVD-ROM. Follow the instructions in the Siebel Installation Guide for the operating system you are using.

  Installation of the Reports Server components is described in the Siebel Installation Guide for the operating system you are using.

• Siebel Report Viewer is automatically installed with a Siebel application when loading the Mobile Web Client environment.
• Siebel Reports Server allows running reports in multiple languages using the same instance of the Reports Server. Unlike in previous versions, there is no need to deploy a language-specific Reports Server on separate machines.

You should also be aware of the following configuration file parameters in tools.cfg (the configuration file for Siebel Tools):

• ActuateDevWBDir. Specifies the location of the Actuate e.Report Designer Professional software.
• TemplateDestDir. Specifies the directory location where data supply library files are created when they are exported from Siebel Tools. The default is C:\program files\siebel\7.7\tools\RTPSRC\ENU\LIB.

  If your installation uses a non-English version of Siebel eBusiness Applications, you do not have an \enu folder. Instead, you have a folder in the appropriate language code for your installation, such as \deu for Germany.

  See Global Deployment Guide for a list of three-letter International Standards Organization (ISO) language extensions.

The following parameter in the configuration file for each Siebel application should be set as indicated:

• EnableOLEAutomation. By default, this is set to TRUE. This setting allows local generation of Siebel reports.

  NOTE:  This is the case even if you do not have or use the Siebel Object Interfaces feature.

Setting Internal Basic Source Encoding

After Actuate e.Report Designer is installed, the setting for Internal Basic source encoding must be set to Unicode (UCS-2LE).

To make sure Internal Basic source encoding is set properly

1. From the Start menu, open Actuate e.Report Designer.
2. From the menu, choose View > Options and click General.
3. In the Internal Basic source encoding section, make sure that Unicode (UCS-2LE) is selected.