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About the Report Business Service

Most users are familiar with report generation in the Siebel eBusiness Application views. In this mechanism, users may run a query in the view and then generate a report interactively or in the batch mode against that data. Subsequently, the report may be printed or shared with other Siebel users. Clearly this mechanism requires user interaction to accomplish reporting business needs. Using the report business service methods, customers can generate, share, and print reports automatically without user interaction. Since the report is automatically generated when certain business rules are satisfied, there is no way for the user to pass a query. Therefore, the view mode applied on the report executable is used for obtaining data.

Siebel Business Process Designer is an interactive software tool that lets you automate how your organization handles workflow processes.

For more information, please refer to Siebel Business Process Designer Administration Guide on the Siebel Bookshelf.

NOTE:  Currently, the report business service methods are supported only on the runtime events. Therefore, a user must be logged on to trigger an event that will invoke these methods.

Knowledge of Siebel Tools, scripting, Siebel Business Process Designer and Siebel Reports Server is necessary to use the report business service methods. Having an understanding of running the business services is also necessary. Administrators can create as many workflow processes as needed to satisfy their business requirements and include the necessary report business service methods as steps (recall that workflow processes can include one or more business services as steps). The designers can test these workflow processes in the Business Process simulator. For more details on workflow processes and workflow policies, please refer to Siebel Business Process Designer Administration Guide on the Siebel Bookshelf.

NOTE:  The report business service methods are only executed in the Siebel Web Client.