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Installing the ChartWorks Server

The information in this section supplements the installation instructions provided by Visual Mining, Inc., which are provided in the Siebel eBusiness Third-Party Bookshelf. It is not intended to replace them.

You can install ChartWorks Server on any server in your local area network, as long as that server is able to ping a Siebel Server. Typically, it is installed on the Siebel Server. Install at least one ChartWorks Server per Enterprise, and, preferably, one ChartWorks Server per Siebel Server. No additional license key is required for ChartWorks Server.

ChartWorks software is installed with the Siebel Mobile Web Client and Dedicated Web Client. The associated Windows service starts automatically when a chart is accessed within the client.

To install ChartWorks Server

1. Review preinstallation requirements. See the ChartWorks Server Installation Guide by Visual Mining, Inc., on the Siebel eBusiness Third-Party Bookshelf.
2. If you are installing from DVD, insert the appropriate DVD for the Siebel applications into the DVD drive, and mount this DVD:
   • Siebel eBusiness Applications, Base Applications for UNIX_OS
   • Siebel Industry Applications, Base Applications for UNIX_OS

     where:

     UNIX_OS = Your UNIX operating system, such as AIX, HP-UX, or Solaris

     NOTE:  The volume label for the DVD is seaUNIX_OSunibase (for Siebel eBusiness Applications) or siaUNIX_OSunibase (for Siebel Industry Applications), where UNIX_OS is aix, hpux, or sol.

3. Log on to the server with root permissions.
4. Open a new shell and navigate to the root directory of the DVD or to the appropriate network directory.
5. Navigate to UNIX_OS/Server_Ancillary/chartworks_server/language/unix.

   where:

   UNIX_OS = Your UNIX operating system, such as AIX, Solaris, or HPUX (for HP-UX)

   language = The three-letter code for the language of your Siebel eBusiness Applications product; for example, enu for U.S. English.

6. Create a directory for installing ChartWorks Server, and copy into that directory the tar file appropriate to the UNIX operating system. The file will be one of the following:

   chartworksserver3.7.siebel.aix.tar

   chartworksserver3.7.siebel.hp.tar

   chartworksserver3.7.siebel.sol.tar

7. Un-tar the file by entering:

   tar -xvf tar file_name

   NOTE:  On AIX, using GNU TAR is preferable to using AIX TAR, because the latter truncates long class names.

8. Enter ./server.sh.
9. After all files have been copied by the installer, manually copy the file DynamicChartResource.class, which is located with the Visual Mining ChartWorks Server installer, to the following directory:

   VISUALMINING_INSTALL_ROOT/ChartWorksServer3.7/root/classes/netcharts/util

10. For the rest of the installation, follow the instructions in ChartWorks Server Installation Guide by Visual Mining, Inc., available on the Siebel eBusiness Third-Party Bookshelf.

    NOTE:  The Solaris installation instructions are valid for AIX and HP-UX platforms.