Siebel Installation Guide for UNIX: Servers, Mobile Web Clients, Tools > Installing the Siebel Web Server Extension >

Installing the Web Server

Before installing the SWSE, you need to install, configure, and start the supported Web server software on the designated machine. For the best performance and scalability, put the Web server on a dedicated machine.

Root Directory Write Permission

Make sure that the user running the Web server has read, write, and execute permission to the $SWEAPP_ROOT directory and its subdirectories (where $SWEAPP_ROOT is the directory in which the Siebel Web Extension is installed).

Editing the httpd.conf File on IHS and HP-Apache2

The IHS and HP-Apache2 servers may ship with the default character encoding setting AddDefaultCharset ISO-8859-1 in the httpd.conf configuration file. For nonresident user interface languages, this setting makes some static content, such as launch pop-ups, About boxes, and help pages display incorrectly. Complete the procedure that follows to reset this for non-Western languages.

To modify the httpd.conf file

1. If using IHS, navigate to the httpd.conf file, usually located under /usr/IBMIHS/conf. For HP-Apache2, the directory is /opt/hpws/apache.
2. Open httpd.conf with a text editor, such as vi.
3. Locate the line AddDefaultCharset ISO-8859-1 and comment it out by placing a number sign (#) character at the beginning of the line.
4. Save the file.
5. Restart the server.

You also need to make following modifications in the httpd.conf file if different port is specified for SWSE.

To modify the httpd.conf file for a different port number

• Set the listen and the ServerName as follows:

  listen:port number

  SeverName:port number

  where:

  Listen = IP Address of Web Server machine

  SeverName = Machine name

  For example:

  72.20.167.154:16131

  sdch70a012.siebel.com:16131

Finding the Web Server Listening Port Number on Sun ONE Web Server

During Siebel Web Server Extension installation, you are prompted to provide the listening port number for your Web server. You can find this number using the following procedure.

To find the Web server listening port number on Sun ONE Web Server

1. Open the serve.xml file located under the config subdirectory of your Web server instance.
2. Locate the line port=port_number.

   where:

   port_number = A number for your listening port