Siebel Installation Guide for UNIX: Servers, Mobile Web Clients, Tools > Uninstalling Siebel eBusiness Applications >
Uninstalling Siebel 7.7
To uninstall version 7.7, you must either be the same user or in the same group as the user who performed the installation. CAUTION: When uninstalling servers, always uninstall the Siebel Gateway Name Server last, after all Siebel Servers in the Siebel Enterprise have been removed, and only stop the Siebel Server; the Uninstallation Wizard automatically stops the Siebel Gateway Name Server. If you do stop the Siebel Gateway Name Server prior to uninstall, you will receive the following error message: Errors were encountered while changing the configuration in the following steps: RmNSDef, RmNSEntDef .
To uninstall a Siebel Server
- Stop the Siebel Server process.
- Open a new shell.
- Navigate to $SIEBEL_ROOT/_uninst and enter the following command:
uninstall.ksh ses optional_arguments
where:
optional_arguments = Any valid arguments that can be passed to the uninstaller, such as
-is:javaconsole -console to run in console mode.
NOTE: If you want to uninstall an incomplete or unsuccessful installation and you do not see the _uninst file in the $SIEBEL_ROOT directory, contact Technical Support for assistance.
The Uninstaller screen appears, listing the products installed in this directory.
- From the Uninstaller screen, choose the products to uninstall and click Next.
NOTE: If you have Siebel Gateway Name Server, Siebel Server, and Siebel DB Server all installed into $SIEBEL_ROOT and want to uninstall all of them, you can select all of them on this screen.
The Uninstaller Verification screen appears.
- Verify the products to be uninstalled and click Next.
The Uninstaller Progress screen appears, showing the progress of file removal.
- When the Uninstaller displays the Uninstaller Success screen, click Finish.
To uninstall a Siebel Gateway Name Server
- Stop the Siebel Gateway Name Server process.
- Open a new shell.
- Navigate to $SIEBEL_ROOT/_uninst and enter the following command:
uninstall.ksh ses optional_arguments
where:
optional_arguments = Any valid arguments that can be passed to the uninstaller, such as
-is:javaconsole -console to run in console mode.
NOTE: If you want to uninstall an incomplete or unsuccessful installation and you do not see the _uninst file in the $SIEBEL_ROOT directory, contact Technical Support for assistance.
The Uninstaller screen appears, listing the products installed in this directory.
- From the Uninstaller screen, choose Siebel Gateway Name Server and click Next.
NOTE: Make sure you have uninstalled all the Siebel Servers served by this Siebel Gateway Name Server before continuing.
The Uninstaller Verification screen appears.
- Verify the products to be uninstalled and click Next.
The Uninstaller Progress screen appears, showing the progress of file removal.
- When the Uninstaller displays the Uninstaller Success screen, click Finish.
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