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Siebel eSales Administration Guide > Administrative Tasks > Modifying Credit Card Charges > Authorizing ChargesAuthorization is done automatically in Siebel eSales as part of the eSales - Authorize Order Process, when the customer clicks Confirm Order on the Order Summary page. Authorization can also be done manually. The Payment form is used by your employees, such as call center agents, to authorize charges. |
Siebel eSales Administration Guide |