Siebel eSales Administration Guide > Setup Tasks >

Customizing Notifications

Siebel eSales sends an email notification to a user when the status of that user's order is changed to Confirmed or Shipped. Notifications of other events are also sent, for example when the orders of business-to-business customers are approved or rejected.

The tasks involved in customizing notifications for Siebel eSales are the following:

• Setting up communications driver profiles
• Modifying email workflows
• Modifying email templates

For information on creating notifications, see Siebel Communications Server Administration Guide and Application Administration Guide.