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Address Verification for Taxware


Completion codes are returned that indicate the status of the process running UTL if one of the following occurs:

  • The customer enters an improper city/state/zip combination.

    In most cases, the completion code appears, indicating that a jurisdiction error occurred, which means something was wrong with the zip/state combination.

  • The customer enters a city/state/zip combination that maps to more than one jurisdiction.

    Taxware defaults to the most likely match and applies that rate for the transaction. The system generally uses the jurisdiction with the highest population, as rates for areas with greater population are usually higher than those for areas with less population. However, the default rate used is not always the highest rate out of the possible matches.

Siebel eSales Administration Guide