Siebel eSales Administration Guide > Using Third-Party Taxation Applications > Introduction >

Taxware Applications


Taxware International is a third-party service used to calculate the sales tax on orders. Siebel eSales is designed to work with the following Taxware modules:

  • Sales/Use. Calculates sales and use taxes on purchases made in the United States and Canada. Sales/Use can be configured for product-specific taxation. This is done by using the Taxware Sales/Use Toolkit to map the product's part number in the Siebel application to its Tax Code in Sales/Use.
  • WORLDTAX. Calculates sales and use taxes on purchases made outside the United States and Canada. WORLDTAX can be configured for product-specific taxation. This is done by using the Taxware WORLDTAX Toolkit to map the product's part number in the Siebel application to its Commodity/Service Code in WORLDTAX.
  • STEP. Enables sales tax exemptions and works in conjunction with the Sales/Use module. A Siebel eSales customer is exempt from sales tax if the Siebel account with which the customer is associated has a tax certificate lodged in the STEP module. This is done by entering the Siebel account ID (row ID) in the STEP Customer ID field on the STEP certificate entry form.
  • Universal Tax Link (UTL). Integrates external applications with the Sales/Use and WORLDTAX modules through a common gateway.
  • VERAZIP. Used for address verification. It matches state, ZIP Code, city, and county information to make sure that an address is correct and complete, so that the Sales/Use Tax System will be able to locate the correct taxing jurisdiction.

For more information, see your Taxware documentation.

NOTE:  A product's part number can be found in the Products screen of your Siebel application. The row ID of an account is found by clicking the menu button and selection About Record with the account selected in the Accounts screen.

Siebel eSales Administration Guide