Siebel eSales Administration Guide Addendum for Industry Applications > Introduction >

Features Summary

Siebel eSales for Siebel Industry Applications allows business-to-business and business-to-consumer selling over the Web. Its features include:

• Multimedia product catalogs
• Product search tools including full-text search and parametric search based on product attributes
• User-specified product comparison
• Distributed catalog administration allowing multiple-vendor catalogs
• Customer profiling and personalization using Siebel Personalization
• Customizable order management processes using Siebel Business Process Designer
• Support for recurring and nonrecurring charges
• Flexible account management
• Online Shopping Carts, quotes, and orders:
  • Favorites lists of items allowing customers to find the items and buy them again
  • Quote templates for faster ordering
  • Order approval processes
  • Streamlined checkout processes
  • Integration with third-party taxation and payment processing applications
• Optional modules:
  • Siebel eAdvisor for Web-based needs analysis
  • Siebel eConfigurator for Web-based product configuration
  • Siebel ePricer for one-to-one pricing and promotions using custom price lists
  • Complex order processing using Siebel Business Process Designer