Product Administration Guide > Cache Management >

Refreshing the Snapshot Mode Cache

For Siebel Web Client users and Siebel Dedicated Web Client users, refreshing the cache, erases the Snapshot Mode cache on all servers connected to the database.

For Siebel Dedicated Web Client users, refreshing the cache, erases the Snapshot Mode cache the local machine. It also erases the Snapshot Mode cache on all servers connected to the same database as the Siebel Dedicated Web Client.

For Mobile Web Client users, refreshing the cache erases the Snapshot Mode cache on the local machine.

To refresh the Snapshot Mode cache, you must have access to
Products >Customizable Products on the Siebel server to which Siebel Web Clients are connected.

To refresh the Snapshot Mode cache from a Siebel Web Client

  1. Navigate to Product Administration.
  2. Select and lock any customizable product.
  3. In Customizable Products >Versions, open the menu and click Refresh Cache.

 Product Administration Guide, Version 7.5 
 Published: 18 April 2003