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Siebel Remote and Replication Manager Administration Guide > Setting Up Mobile Web Clients > Using Routing Models >
Field Engineer
Users assigned the Field Engineer data routing model receive a database extract and follow-on transactions dealing with information relevant to a Field Engineer. This model provides the Field Engineer with all the data required to perform and debrief a complex job requiring an acceptable level of historical data regarding customer and asset history. With this data the Field Engineer can order parts, generate service invoices, debrief time and expense on site, and perform cycle counts. Debriefing is the reporting of material usage, time, and expenses to service managers after completing an activity.
The views associated with this model include:
- Account
- Account External Product
- Account Note
- Account Private Note
- Business Address
- Action
- Activities
- Asset Mgmt - Asset
- Calendar Access
- Contact
- Contact Note
- Contact Private Note
- Cycle Counting
- Cycle Counting Execution
- Employee
- Employee Skill
- Employee Skill Item
- Entitlement Account
- Expense
- Expense Item
- Expense Approver list
- Expense Unassoc Item
- FS Activity Parts Movement
- FS Activity Recommended Parts & Tools
- FS Activity Step
- FS Asset Measurement Characteristics
- FS Asset Reading
- FS Asset Warranty
- FS Bucket Header - Part Browser
- FS Bucket - Part Browser
- FS Cycle Counting Serial Parts
- FS Expense Item
- FS Instruction
- FS Inventory Location
- FS Inventory Transaction
- FS InvLoc Product
- FS Inventory Options
- FS Invoice
- FS Invoice Line Items
- FS Invoice Line Item Details
- FS Invoice Note
- FS Invoice Payments
- FS Repair
- FS Substitute Part Bucket - Part Browser
- FS Substitute Products
- FS Transaction Assets
- Internal Product
- List Of Values
- Mapsearch
- Order Entry - Orders
- Order Entry - Line Items
- Order Entry - Line Item Actions
- Personal Payment Profile
- Price List
- PS Rate List
- PS Position Type
- Pricing Model
- Pricer Factors
- PS Project Team
- Response
- Salutation (eApps)
- Service Agreement
- Service Agreement Metric
- Service Request
- Session Action
- Session Detail
- Session Log
- SI Account External
- SI Broadcast Message
- SI Employee External
- Shift Hour
- Solution SR/PD
- SRF Screen
- SRF Screen View
- Time Sheet
- Time Sheet Daily Line
- Time Sheet Unassoc Daily Hours
- Time Sheet Approver
- Time Sheet Daily Hours
- User Preferences
- Work Type
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Siebel Remote and Replication Manager Administration Guide, Version 7.5, Rev. A Published: 18 April 2003 |