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Siebel Business Process Designer


Siebel Business Process Designer uses as its basic model the processes organizations use in their sales, marketing, and service departments that determine business workflow. You can use Siebel Business Process Designer to ensure consistency and adherence to agreements through the automatic enforcement of business policies and procedures. Siebel Business Process Designer is a customizable business application providing the capability to manage and enforce business processes such as response time objectives, specifying review policies, and monitoring service requests or opportunities over time. For more information, see Siebel Business Process Designer Administration Guide.


 Siebel Tools Reference, Version 7.5, Rev. A 
 Published: 18 April 2003