Bookshelf v7.5.2: Installing Siebel Tools

Installing Siebel Tools

To install Siebel Tools on a workstation

Navigate to the \seatools directory on the Siebel eBusiness Applications Client CD-ROM in Windows Explorer.

Double-click install.exe to start the Siebel Tools installation program.

For setup language, choose English.

In the Welcome dialog box, click Next.

In the Setup Type dialog box, select the type of Siebel Tools installation to install on this computer:

Typical Setup. Install all Siebel Tools components. This option is recommended for most users. This option does not install the report source code which is required for creating custom reports.

Compact Setup. Install all modules except the help files and report source code.

Custom Setup. Lets you customize your installation by choosing among different components. Each component is listed with the amount of disk space it requires. Click the Disk Space button to see how much disk space is available on the hard drive and network drives that are accessible from this PC. This option is recommended for experienced administrators only. If you wish to create custom reports you must perform a custom setup and check the report source code component.

NOTE: A warning appears if there is insufficient disk space to install Siebel Tools on the destination host machine. In this case, you must free some disk space before continuing with the installation process.

Select a destination directory.

The default directory for Siebel Tools is C:\seatools\tools.

NOTE: The Installer does not permit installing Siebel Tools into a directory path containing more than 18 characters (for example, M:\SIEBEL\10910\TOOLS).

CAUTION: Do not install Siebel Tools in the same directory as the Siebel client. Doing so will cause memory conflicts and program crashes.

Click Next in the Setup Type dialog box to accept the default directory.

Click Browse to specify a different destination directory.

The directory name cannot be more than 19 characters long, but long filenames, including spaces, are supported. If you specify a directory other than C:\seatools\tools, make the appropriate substitutions as you read this guide.

Choose the installation language.

NOTE: Tools must be installed with the English language pack. If you need to customize non-English reports, you can install other language packs as well. The files specific to the languages chosen in this step are copied to your workstation.

Select the database client and server version.

Specify the name of your server database in the Server Database dialog box.

Click Next.

NOTE: The installation program checks that the prerequisite database software is installed on the machine. If it is not, the installation will not proceed.

Confirm the Siebel File System and Siebel Remote Server paths, to which this client will connect, or specify different ones.

These pathnames or values should be listed in the Deployment Planning Worksheet, which is part of Siebel Server Administration Guide. You must use the network name (machine name) of the server where the Siebel Server is installed. Use either the UNC name of the Siebel File System directory or a drive letter mapped to it.

Specify the database identification.

For DB2, complete the following:

Dababase Alias. Enter the database alias for your Siebel Server Database in the Deployment Planning Worksheet.

Tableowner. Enter the name of the database account that owns the Siebel tables in the Deployment Planning Worksheet.

For Microsoft SQL Server, complete the following:

Database Alias. Enter the server name for your Siebel Server Database in the Deployment Planning Worksheet.

Database Owner Name. Enter the name of the database owner account in the Deployment Planning Worksheet.

NOTE: Microsoft SQL Server is case-sensitive; all information must be entered exactly as it exists on the SQL Server database.

For Oracle, complete the following:

Database Alias. Enter the SQL*Net connect string for your Siebel Server Database. This is recorded on Page 5, Section 11 of the Deployment Planning Worksheet.

Table Owner. Enter the name of the database account that owns the Siebel tables. This is also recorded on Page 5, Section 11 of the Deployment Planning Worksheet.

NOTE: Make sure the database is configured to handle binary sort order. See the Siebel Server Installation documentation for more information.

Select the program folder. The Siebel Tools icons are installed in this directory. The default is Siebel Tools 7.0. If you do not want to accept the default:

Select a folder different from the default from the list, or

Type in a new program folder name.

The Event Log dialog box appears after the installer has completed copying files. It describes the steps the installer completes during your Siebel Tools installation.