Siebel Analytics Installation and Configuration Guide > Installing Siebel Analytics Software in the Windows Environment >

Configuring Microsoft Internet Information Server (IIS) for Siebel Analytics

Should you be required to change the settings for IIS for your Siebel Analytics installation, perform the procedure in this section. If not, skip this section.

NOTE:  Microsoft Internet Information Server must be installed before installing Siebel Analytics. Refer to Microsoft documentation for the latest information on how to install the version of IIS required for your operating system.

To add or change components

  1. Start Internet Services Manager.

    NOTE:  Steps 2 and 3 are not necessary if the virtual directory was created during the installation.

  2. From the Microsoft Management Console, select the Default Web Site icon. Right-click and choose New > Virtual Directory.
  3. In the New Virtual Directory Wizard, enter analytics as the name for the alias to be used to access the Siebel Answers application, and then click Next.
  4. Use the Browse button to navigate to the directory in which the Siebel Analytics Web components are installed.

    This is typically in \$INSTALLDIR\Web\App. ]

  5. Select the following options, then click Finish:
    • Allow Read Access
    • Allow Script Access
    • Allow Execute Access
  6. Select the newly created Siebel Analytics Web script icon, right-click, and choose Properties.
  7. On the Virtual Directory tab, select the option Run in separate memory space (isolated process).
  8. On the Directory Security tab, click Edit in the Anonymous Access and Authentication Control area. This opens the Authentication Methods dialog.
  9. Make sure these options are not selected:
    • Windows NT Challenge/Response (IIS 4.0)
    • Integrated Windows Authentication (IIS 5.0)

      NOTE:  These options must be un-selected so that the Siebel Analytics Web process always runs under the NT account specified under the "Allow anonymous access" option described in Step 10.

  10. Select the option Allow Anonymous Access and click Edit. This opens the Anonymous User Account dialog.
  11. Click Browse and select a Windows NT domain user that has access to the network and click OK.

    In most cases, the default user IUSR_machinename is sufficient, but you may need to enter a domain account with more network privileges. This account needs full access to both the Siebel Analytics installation directory and the Siebel Analytics temporary data directory, as described in the section Required Security Settings in Windows for Siebel Analytics Web.

    NOTE:  When configuring the Siebel Analytics Web component on Windows 2000, make sure the anonymous user account specified has Read and Write access to the Siebel Analytics directory. Write access is required to access Siebel Analytics Server through ODBC.

  12. Set the password.
    • If you have IIS 4.0, type the password for the user, confirm, and click OK.
    • If you have IIS 5.0, select the option Allow IIS to control password and click OK.
  13. Click OK successively until you exit to the Microsoft Management Console, and then close the console.

 Siebel Analytics Installation and Configuration Guide
 Published: 09 September 2004