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Assignment Manager Configuration Concepts

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Using Siebel Tools, you can create new assignment object definitions in the repository. After you compile the changes, these new assignment objects appear in the picklists in your Siebel application for assignment object selection.

Assignment Manager features that you can custom configure using Siebel Tools include:

List of assignment objects that can be assigned to assignment rules
List of attributes that can be incorporated in assignment criteria
Behavior of each available assignment object, including whether certain features are activated for the assignment object
Table and column mappings of assignment objects and attributes
Workflow policy component and workflow policy component column mappings of attributes used in assignment criteria.

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