Siebel Assignment Manager Administration Guide > Assignment Rules >

Releasing Assignment Rules

After you have created and defined assignment rules, you must release them to instruct Assignment Manager to use these rules. Releasing assignment rules also updates the rulecache.dat file, which includes information on employees, positions, and organizations available for assignment.

CAUTION:  The following procedure releases all assignment rules simultaneously. Do not release assignment rules while associated server tasks are running.

To release assignment rules

  1. From the application-level menu, choose View > Site Map > Assignment Administration > Assignment Rules.
  2. In the Assignment Rules list, click Release.

    3. The assignment rules are released and the rulecache.dat file is updated.

NOTE:  You can also refresh (update) the rule cache by deleting the rulecache.dat file (siebel_server\bin\rulecache.dat) and restarting the Siebel Server.

When a new Siebel Server is installed—for instance, as part of an upgrade— pending assignment rules are released (the rule cache is recreated) on the first startup. It is recommended that you release assignment rules after installation so that servers in the deployment recreate the same rule cache.


 Siebel Assignment Manager Administration Guide 
 Published: 18 June 2003