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Siebel Assignment Manager Administration Guide > Assignment Rules >
Activating Assignment Rules
Assignment Manager comes with predefined assignment rules. If you plan to use these predefined rules, you must activate them first. To activate these rules, use the following procedure.
To activate an assignment rule
- From the application-level menu, choose View > Site Map > Assignment Administration > Assignment Rules.
- In the Assignment Rule list, select an assignment rule.
- In the Expiration field, either null the existing value or set the value to a later date.
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Siebel Assignment Manager Administration Guide Published: 18 June 2003 |