Siebel eAutomotive Guide > Tracking Service History > End-User Procedures >

Creating a New Service History Record

A dealer or an OEM can add a new service history record.

To create a service history record

  1. Navigate to the Service History screen.
  2. In the Service History list, click New.
  3. Complete the fields, including those described below, as needed.

    4. Field
    Description
    SH #
    Service history number, automatically populated by the system.
    SR #
    Select the related Service Request, if needed.
    VIN #
    Select a vehicle from the Pick Vehicle dialog box.
    UoM
    Unit of Measure; select Miles or Kilometers.
    Payment Type
    Select from Customer Pay, Goodwill, or Warranty.


 Siebel eAutomotive Guide 
 Published: 18 April 2003