Siebel eAutomotive Guide > Working with Siebel eAutomotive Tools > End-User Procedures >

Locating a Dealer

End users can find dealers by the contact information for the dealer.

Mobile end users may find fewer dealers than end users on the network. This is because a subset of dealer records may be routed down to the local database during synchronization with the server database. Docking visibility rules, as selected by the administrator during set up of the mobile client, determine which dealer records are routed down. For more information, see Siebel Remote and Replication Manager Administration Guide and Siebel Tools Reference.

Mobile end users may find fewer dealers than end users on the network. This is because a subset of dealer records may be routed down to the local database during synchronization with the server database. Docking visibility rules, as selected by the administrator during set up of the mobile client, determine which dealer records are routed down. For more information, see Siebel Remote and Replication Manager Administration Guide and Siebel Tools Reference.

To locate a dealer

  1. Navigate to the Automotive Tools screen.
  2. From the Show drop-down list, select Dealer Locator.
  3. Enter dealer information in the Dealer Locator form, and then click Search.

    4. Dealers matching the specified information appear in the Locator list.

    NOTE:  End users can also use the * wildcard character to enter partial City names and ZIP Codes to increase the number of dealers that the locator will find. For example, typing Fern* in the City field will match all cities with names that begin with Fern. Typing 9461* in the ZIP Code field will match all ZIP codes that begin with 9461.


 Siebel eAutomotive Guide 
 Published: 18 April 2003