Siebel Business Process Designer Administration Guide > Customizing Workflow Policies with Siebel Tools >

Understanding Workflow Policy Programs

Workflow policies use workflow policy actions based on the workflow policy programs that are predefined in Siebel Tools. (See Predefined Programs for a complete list.) To meet your business needs, you can also reconfigure workflow policy programs to create new types of workflow policy actions.

A workflow policy program is a generic event that actions are based on. A workflow policy program defines the particular action that takes place when the conditions of a workflow policy are met.

There are five types of programs in Siebel:

 Siebel Business Process Designer Administration Guide 
 Published: 29 May 2003