Table 1. Chapter Summary
Chapter / Appendix
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Summary of Contents
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Introduction
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Provides an overview of the Siebel Business Process Designer Administration Guide
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Provides an overview of how you can use Siebel Workflow to automate the enforcement of your business policies
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Provides an overview of how Siebel Business Process Designer works, including the architecture, concepts, roles, and the relationship between Siebel Tools and Siebel Business Process Designer
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Provides a recommended sequence of tasks to plan for Workflow Processes
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Describes how to use the Siebel Client to create Workflow Processes
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Describes how to test Workflow Processes with the Process Simulator
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Describes the various methods of invoking and running a Workflow Process
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Describes how to migrate Workflow Processes from a test environment to a production environment
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Describes how to administer Workflow Processes
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Provides a recommended sequence of tasks to plan Workflow Policies implementation properly
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Describes how to use the Siebel Client to create Workflow Policies and Workflow Actions
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Describes how to create and modify Workflow Objects and Programs
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Describes how to create database triggers, start email and pager processes, and Workflow Agent processes
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Describes how Workflow Policies and Siebel Marketing work together to automate campaign execution
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Describes how to test your Workflow Policies before implementing them in a production environment
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Describes the migration process from the test to the production environment
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Describes how to monitor Workflow Policies so you can tune your system for optimal performance
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Describes how to use the State Machine to manage state models and state transitions
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Provides a list of predefined Siebel Business Services
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Provides a list of predefined programs for use with Workflow Policies
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Provides terminology related to Siebel Business Process Designer
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Provides a list of seeded workflow processes that ship with Siebel eBusiness applications
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Describes ways to tune Workflow performance
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Describes how to manipulate data within workflows and how to pass parameters to and from Workflow
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