Bookshelf Home | Contents | Index | Search | PDF

Siebel Business Process Designer Administration Guide for Financial Services > Designing Workflow Processes >

Working with Business Service Steps

---

Business services allow you to execute predefined or custom actions in a workflow process. Some examples of predefined business services include:

Notifications. Notifications can be sent to employees or contacts using the Outbound Communication Server business service.
Assignment. Assignment Manager can assign an object in a workflow process by calling the Synchronous Assignment Manager Request business service.
Server tasks. You can run a server component task using the Asynchronous or Synchronous Server Requests business service.

For a list of some of the most commonly-used predefined business services, see Predefined Business Services.

You can use Siebel VB or Siebel eScript to define your own custom business services that you can invoke from a workflow process. You can define business services by navigating to Site Map > Business Service Administration, or by selecting the business service object in Siebel Tools. The methods and arguments you define in your business service appear in the picklists in the Business Service Arguments view.

The main parts of creating Business Service steps for a workflow process are:

Define a business service step
Define input arguments for the step
Define output arguments for the step

Bookshelf Home | Contents | Index | Search | PDF