Siebel eCommunications Guide > Billing >

Generating Credit, Fraud, and Usage Information (Administrator)

Siebel eCommunications contains a view for administrators that simulates an external billing system. From that view, you can create credit, fraud, and usage details for a billing account. End users do not have access to the view.

CAUTION:  Siebel eCommunications billing administration views are part of the Billing Management option. Exclusively for testing purposes, these views are used to simulate an external billing system and therefore should not be used in a production environment. For this reason, they are not part of release documentation.

To generate credit, fraud, and usage information

  1. From the application-level menu, select View > Site Map > Billing Data Administration > Billing Data Administration.
  2. In the Billing Accounts list, select the account.
  3. Click the Credit, Fraud, or Usage view tabs.
  4. In the appropriate list, add a record and complete the necessary fields.

 Siebel eCommunications Guide 
 Published: 23 June 2003