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Siebel eCommunications Guide > Premises >
Viewing Service Requests for a Premise
End users can view service requests associated with a premise.
To view a service request associated with a premise
- Navigate to the Premises screen.
- In the All Premises list, select a premise.
- Click the Service Requests view tab.
Two Service Requests lists appear. The upper list displays accounts and the lower list displays service requests.
- In the upper list, select an account.
- In the lower list, select a service request.
- To view more detailed information about the service request, drill down on the SR Number field.
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Siebel eCommunications Guide Published: 23 June 2003 |