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Siebel eCommunications Guide > Work Orders >

Adding an Activity to a Work Order

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End users can create an activity and associate it with a premise to:

Remind themselves of procedures related to a premise that they must perform.
Communicate procedures related to a work order that other members of the organization must perform.

Activity plans consist of a list of activities to be completed to resolve a problem. If an appropriate activity template exists, end users can select the template to populate their activities list with a defined set of activities. Then end users can customize the list, if necessary.

To associate an activity plan with a work order

Navigate to the Work Orders screen.
In the Work Orders list, select a work order.
Click the Activity Plans view tab.
In the Activity Plans list, add a record.
In the Template field, select an Activity Template.

To create an activity for a work order

Navigate to the Work Orders screen.
In the Work Orders list, select a work order.
Click the Activities view tab.
In the Activities list, add a record and complete the necessary fields.

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