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Siebel Consumer Sector Guide > Deductions > End-User Procedures >
Creating Deduction Notes
Customer financial services representatives, key account managers, and customer financial services managers can read and add notes to deduction records.
NOTE: Shared notes are visible to all users who have visibility to the deduction. Private notes are visible only to the creator of the note.
To create deduction notes
- Navigate to the Deductions screen and select a deduction record.
- Click the Notes view tab and add a record.
- From the Show drop-down filter select Public or Private Notes.
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Siebel Consumer Sector Guide Published: 18 April 2003 |