Siebel Financial Services Connector for VCML Guide > Troubleshooting > Integration Object Setup Issues >

Transaction Manager Cannot Create or Update a Record

Problem

The <MsgStatus> information in the response VCML messages indicates that the FINS VCML XML Transaction Manager cannot create or update a record.

Solution

Check to make sure the current user keys of the integration components are properly configured. User Keys created by the FINS VCML Wizard Service may not fully meet a customized situation. Customize the user key combination as necessary to allow the FINS VCML XML Transaction Manager business service to uniquely identify a business component record.

All required fields, not including system fields, need to have an initial value when a new record of a business component is created. Make sure those fields are properly initialized.


 Siebel Financial Services Connector for VCML Guide 
 Published: 18 April 2003