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Siebel Data Quality Administration Guide > Data Quality Configuration Options >
Troubleshooting Data Cleansing
If data cleansing is not working properly in real-time mode, check the following:
- License key. Verify that the license key allows Siebel Data Quality functionality.
NOTE: There are different license keys for the Siebel Data Quality Matching Server and the Siebel Data Quality Universal Connector.
- Application object manager configuration file. Verify that data cleansing has been enabled for the application you are logged into. For more information, see To enable real-time data cleansing for an application.
- User Preferences. Verify that data cleansing has been enabled for the user. For more information, see Applying User Preference Data Quality Settings.
- Third-party software. Verify that the third-party software is installed and services for the third-party vendor are enabled.
If you have configured a business component for data cleansing, also check the following:
- Business component Class property. Verify that the business component Class property is CSSBCBase.
- User Properties. Verify that the DataCleansing field has the correct User Property value and that the value is formatted correctly. For example, there must be a space after a comma in user properties that have a compound value.
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Siebel Data Quality Administration Guide Published: 15 May 2003 |