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Specifying Assignment Criteria and Values for Rules


After defining assignment rules for each territory, you need to define the assignment criteria and criteria values.

To specify territory assignment criteria and values

  1. Navigate to the Assignment Rule View and select the assignment rule for San Francisco that you created in the previous section.
  2. Click the Criteria view tab.
  3. The Assignment Rule is displayed in the top form applet and Assignment Criteria list is displayed below it.

  4. Add a new record in the Assignment Criteria list.
  5. Field
    Value for NREC Example
    Description
    Criteria
    Opportunity ZIP Code
    Defines the type of criteria to be used. In this case, the NREC developer needed to create the assignment criteria, because the attribute being used is a custom attribute defined by NREC. For information about defining assignment criteria, see Siebel Assignment Manager Administration Guide.
    Comparison Method
    Compare to object
    Method used to match objects to candidates. For example, Compare to object compares criteria values to object attributes.
    Score
    0
    Candidates that satisfy this criteria have this score added to their total score.
    Inclusion
    Include
    Method used to match criteria values and candidates.
    Required
    Always
    Determines whether the criteria is required to qualify.

  6. In the Values List applet (located below the Criteria List applet), add new records for each of the ZIP Codes included in this assignment rule.
  7. For example, for the San Francisco territory assignment rule, you would enter records for:


 Developing and Deploying Siebel eBusiness Applications 
 Published: 18 April 2003