Siebel Field Service Guide > Assets > Properties of Assets >

Asset Transactions

The installed base or BOM for an asset is maintained with asset transactions of the types Install, Uninstall, Upgrade, and Downgrade. These transactions must be created manually.

For example, a computer (asset A) has a defective disk drive (asset H) that must be replaced with another disk drive (asset N). The change is effected by two asset transactions. The first uninstalls the defective asset (H) from the parent asset (A). The second installs the new part (N) in the parent asset (A).

If an asset has components, a transaction done to that asset automatically includes its components.

Some asset transactions change inventory levels directly. For details, see Mobile Inventory Transactions.


 Siebel Field Service Guide 
 Published: 21 April 2003