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Inventory Locations View

The Inventory Locations view defines the inventory locations in a service business. The drop-down list below the view bar provides these choices for inventory locations: My Inventory Locations, All Inventory Locations, and All Inventory Locations Across Organizations.

All Inventory Locations Across Organizations

An organization is a category that limits the visibility of data within a company. The All Inventory Locations Across Organizations view shows the inventory locations for all organizations within a company. Inventory transactions can take place only between locations within the same organization (set in the Inventory Locations list). For more information on setting up organizations, see the chapter on access control in Security Guide for Siebel eBusiness Applications.

The person owning a record can see this record in the My Inventory Locations view, even if it is in a different organization. However, for the same person, this record does not appear in the All Inventory Locations view.

CAUTION:  Improper configuration of organizations and inventory locations can lead to unintended effects. It may not be possible to carry out inventory transactions between certain locations.

Setting Up an External Location

The seed data supplied with Field Service contains an External Location with the type Virtual. This is used as the default location in the absence of a source or destination location. It also allows inventory transactions between locations in different organizations (see Inventory Transactions Across Organizations).

The administrator cannot delete the External Location record. The Row Id (for example, VIRTUAL_INVLOC) makes this value unique. Certain C++ code in Field Service references this value. If the administrator were to delete this row and recreate it, the record would be assigned a new Row ID and certain transactions would fail. The administrator can rename the location.

Using the Organization field, associate all organizations in the company with the External Location. This assures that all field service engineers in any organization within the company can use the External Location.


 Siebel Field Service Guide 
 Published: 21 April 2003