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Dispatch Board

Dispatch Board is a graphical user interface that allows call center personnel and dispatchers to select, schedule, and assign field service engineers to service activities.

The Dispatch Board screen shows all unplanned activities and a list of the selected field service engineers and their schedules. Dragging unplanned activities onto the schedules of field service engineers automatically assigns and schedules these activities.


 Siebel Field Service Guide 
 Published: 21 April 2003