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Preventive Maintenance Triggers
Preventive Maintenance triggers set off processes in Field Service to plan and schedule routine service activities. The Preventive Maintenance Engine responds to triggers and plans service activities. The Optimization Engine can schedule these activities (see Best Practice: Preventive Maintenance and the ABS).
There are five types of triggers for preventive maintenance plans: Time Interval, Date (see Date Triggers), Usage, Threshold, and Event.
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Siebel Field Service Guide Published: 21 April 2003 |