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Siebel Field Service Guide > Repairs > Overview of Siebel Repair >
Repair Orders
If a third-party provider performs repairs, Field Service can create a repair order. These orders record the transactions involved in shipping items to the external vendor and receiving the repaired items back from this vendor. For more information, see Siebel Order Management Guide.
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Siebel Field Service Guide Published: 21 April 2003 |