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M

Manager visibility

A visibility setting for a view that provides the user access to records assigned to the manager or to the manager's direct reports. Specifically, the user has access to:

Manufacturer's Warranty

Protects the product user from any additional financial liability if the product fails and requires replacing during the warranty period.

many-to-many catalog

In Siebel eAuction, a catalog in which users who have registered as listers can post auction items. See also one-to-many catalog.

marketing file server

A file server that contains marketing literature and correspondence files for client access.

master

A term that pertains to table rows or business component records. In a one-to-many relationship, the master business component records or table rows correspond to the one. See also detail.

material type

A category that groups materials with the same basic attributes together. When a material record is created, a material type must be assigned to it. Examples of material types are raw materials, finished goods, and trading goods.

maximum financing

A mortgage amount that is within 5 percent of the highest loan-to-value (LTV) percentage allowed for a specific product. Thus, maximum financing on a fixed-rate mortgage would be 90 percent or higher, because 95 percent is the maximum allowable LTV percentage for the product.

measure aggregation

Rolling up Siebel Marketing bound or custom measures into various levels of customer hierarchies and attributes using aggregate functions such as sum, min, max, and so on. For example, revenue sum by customer by quarter calculates revenue for every customer for every quarter.

measure column

A column, usually in a fact table, that can change for each record and can be added up or aggregated in some way. Typical measures are sales dollars and quantity ordered.

measure restriction

In Siebel Marketing, the data set that restricts computation of a custom measure. An example is total revenue within an individual account restricted to last year.

measure-based attribute

In Siebel Marketing, a way to group a bound or custom measure into more useful splits. For example, total revenue by account could be split into three groups—high, medium, and low—that could then be used in segment and filter criteria.

measurement

(1) A value associated with an asset. These values are often related to critical performance characteristics that determine breakdown, indicate cost inefficiencies, or track the use of multiple subassemblies. (2) In field service, measurements are the key characteristics of assets that are diagnostic of the state of an asset. These characteristics may be pressure, total revolutions, number of copies, and so on.

members area

In Siebel eAuction, an auction page for registered users that contains links to member services such as account administration, My Auctions, AuctionRate, and a member's winnings list.

message bar

An area at the bottom of an application window that shows messages pushed from the server.

metacommand

A metacommand is a command that gives the compiler instructions on how to build the program. In Basic, metacommands are specified in comments that begin with a dollar sign ($).

metadata

Data about data. Metadata objects include the descriptions of schemas (tables, columns, datatypes, primary keys, foreign keys, and so on) and security attributes (users, groups, and so on).

Metadata Business Service

In the Siebel Mobile Connector, a business service that allows filtering of Siebel applications data through preconfigured application definitions by generating XSL style sheets.

method-level integration

Integration by sharing business logic, such as a collection of shared methods or operations that the Siebel application or foreign system can invoke.

middleware

Software that resides between two or more types of software and translates information between them. Middleware can cover a broad spectrum of software and generally resides between an application and an operating system, network operating system, or database management system. Examples of middleware are CORBA and other object broker programs, network control programs, and computer telephony integration (CTI) servers.

MidMarket Edition, Siebel

A Siebel Systems product line designed for the midmarket. Midmarket consists of companies with revenues at or under a certain level as determined by Siebel Systems.

mode of premium payment

The frequency with which premiums are paid (for example, annually, quarterly, or monthly).

MTBF

Mean time between failures; a measure of dependability of the product.

MTD

Month to Date.

MTTR

Mean time to repair; a measure of the time required to repair the product.

multidatabase join

A join between two tables where each table resides in a different database.

multinode implementation

An implementation that has one primary node and multiple regional nodes. Replication Manager is used to keep data in these nodes synchronized.

multiple-organization visibility

Limits the visibility of data to the user's organization.

multiplier

In Siebel Incentive Compensation, an option that allows users to create more complex compensation rules by multiplying the output of one incentive component by a percentage factor defined in another incentive component. See also rule.

multitenancy

The ability of a single contact center to support multiple organizations or functions, such as multiple marketing campaigns or products, or even multiple client companies. Siebel Communications Server and Siebel CTI support multitenancy. Users can change position to another organization, or this can occur automatically—for instance, when accepting a call.

multithreading

(1) The running of several processes at the same time (multitasking) within a single program. (2) In data manipulation, a system in which nodes in a tree data structure contain pointers to higher nodes to make traversal of the structure more efficient.

multi-value group (MVG)

Multi-Value Group. In Siebel eBusiness applications, the MVG is a drop-down list. In Siebel Tools, a dialog box.


 Glossary 
 Published: 22 April 2003