Siebel ePharma Handheld Guide for Windows-Powered Devices >

Using ePharma Handheld

Siebel ePharma Handheld helps pharmaceutical companies increase sales representative productivity by providing a portable means to access and record key information. With Siebel ePharma Handheld, sales representatives can use waiting time between calls to record call notes, update customer profiles, schedule new calls, or prepare for their next call. Pharmaceutical companies can use Siebel ePharma Handheld in conjunction with Siebel Life Sciences Web client application or as a standalone product.

This chapter explains how to use Siebel ePharma Handheld to complete tasks in a typical work sequence performed by a sales representative. Your company may follow a different sequence according to its business requirements.

Sales representatives can use the handheld to record contact and account calls, capture electronic signatures directly in the handheld device, manage samples, create expense reports, and plan MedEd events. Administrators, such as sales administrators and sales managers, can customize the software to fit business needs.


 Siebel ePharma Handheld Guide for Windows-Powered Devices 
 Published: 18 July 2003