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Siebel Sales Handheld Guide for Windows-Powered Devices > Synchronization Conflict Handling and Recovery > Companion Sync Journal Files >

Concatenating Journal Log Files

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Siebel Administrators will generally receive numerous emails from end users with journal log files attached. To facilitate viewing the journal log files, you can use an email macro to concatenate the various files into a single file. Contact Siebel Technical Support to obtain this macro.

When it is executed, the macro:

Locates all email in the System Administrator's Inbox whose subject line begins with "Sync Journal for."
Concatenates the text from the files that are attached to the emails into a single text file. The name of this file, by default, is centraljournal.log.
Saves the file to the default location, D:\journalfiles.
Deletes the emails after the attached files are processed.

Before you can use the macro, you must add the macro to Microsoft Outlook and create the directory where the concatenated journal log file is saved.

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