Siebel Service Handheld Guide for Windows-Powered Devices > Deployment > Server Installation >

Synchronization Performance and Scalability


There are a number of factors that affect the performance and scalability of handheld synchronization. It is very important that administrators and those involved in the design and deployment of Siebel Handheld understand the impact of usage parameters on synchronization performance and scalability. For more information, see Technical Note 405, Siebel Handheld Synchronization for application-specific variables affecting synchronization and data from synchronization scalability tests. In addition, the Siebel Expert Services Handheld Review Package assists customers with optimizing the synchronization performance of their handheld installations. Contact Siebel Global Services for more information about this program.

Using Multiple Synchronization Servers

As you scale your deployment, you may need to use multiple synchronization servers to accommodate all of your users. Your end users must be manually assigned to a particular server. Resonate products cannot be used for load balancing. Refer to Technical Note 405, Siebel Handheld Synchronization and to your hardware manufacturer's documentation for more information on scaling deployments.

Synchronization Security

In Siebel Handheld Version 7.5.3 and beyond, the synchronization data stream can be secured using SSL (Secure Sockets Layer).


 Siebel Service Handheld Guide for Windows-Powered Devices 
 Published: 18 July 2003